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FAQ
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How can I get in touch?
If you have any questions about your order or any other concerns, please feel free to contact us using the contact form or by email. You can also reach us by phone.
Mail: info@rigaflex.ch
Phone: +41 62 287 33 90Our opening hours are:
Monday to Thursday: 8 a.m. to 12 p.m. / 1 p.m. to 5 p.m.
Friday: 8 a.m. to 12 p.m. / 1 p.m. to 4 p.m.
Saturday and Sunday: closed -
How can I pay?
You can pay by VISA, Mastercard and Twint.
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How long does a delivery take?
Delivery time is two to three working days. For some items, it may vary. You'll find a note about it in our online shop or on the product page.
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How can I cancel my order?
If you want to cancel your order, please contact our support team. Please have your customer and/or order number ready.
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How do I return my order?
If you want to send back your order, please contact our support team. Please have your customer and/or order number ready.
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When will my item be available again?
If you want to be notified as soon as an item is back in stock, please click on the ‘Notify me’ button on the relevant item page. As soon as the item is back in stock in the online shop, we will send you an email notification.
For some items, you will also find an estimated availability date on the item page. This date is not binding and may be subject to change.